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From Paper to Digital: A Logistics Company’s Journey to Streamlined Operations with Onnih.com
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📦 Transforming Logistics: How Onnih.com Revolutionized Shipping Management with Digital Solutions
In 2018, Onnih.com’s founder, Louis Mikael, partnered with IndoBisa.com to help PT. Nir Sukses Transportindo (https://nir.co.id), a logistics company, transition from manual, paper-based processes to a fully integrated digital solution.
By replacing Excel sheets and physical paperwork with digital forms, real-time validations, dynamic tables, and automatic calculations, we empowered the company to streamline operations across multiple branches in Indonesia.
Challenges Faced:
The company, with 5 branches spread across Indonesia (Jakarta 1, Jakarta 2, Surabaya, Ketapang, and Pontianak), faced several challenges:
- ⏳ Time-consuming manual order processing at physical counters.
- ❌ Errors due to manual data entry.
- 🔍 Inefficiencies in tracking orders and managing customer data.
- 💳 Difficulty in generating accurate invoices and shipping cost calculations.
Onnih.com’s Solution:
We designed and implemented a custom Digital Shipping Management System that addressed all of the above challenges and more:
- 📈 Improved Efficiency: The system digitized order processing, speeding up order acceptance and processing at physical counters.
- ✅ Reduced Errors: Automated form validations minimized human errors during data entry, ensuring more accurate records.
- 💨 Faster Calculations: The system automatically calculates shipping costs based on item volume, weight, and payment methods, reducing manual errors and delays.
- 💾 Centralized Customer Data: Customer information (name, contact, address, etc.) is stored securely and can be reused for future transactions, speeding up future orders.
- 📑 Automated Invoicing: The system generates invoices digitally, including VAT calculations and total amounts, saving time and improving accuracy.
- 🖥️ Comprehensive Order and Staff Management: Shipping orders, manifests, and invoices are now managed in one system, while staff accounts and permissions are handled digitally for increased security.
- 🔍 Fast Data Retrieval: The system allows quick searches of past orders and data, featuring pagination and live updates for efficient access.
- 🏢 Branch-Specific Customization: Each branch has its own custom settings, ensuring that specific operational needs are met, such as tailored calculations and printer requirements.
- 🔧 Ongoing Support: We provide continuous maintenance, fixing any issues promptly (usually within 1 day to 1 week), ensuring smooth operations at all times.
- 🤝 Client Relationship: We maintain strong, ongoing communication with the company’s owner, answering questions and handling any new projects.
Interested in a Digital Solution for Your Business?
Is your logistics company still using outdated manual processes? It’s time to make the leap to a digital management system that will improve efficiency, reduce errors, and streamline your operations.
Explore our Shipping Management System and see how it can transform your business today.
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